Frequently Asked Questions

General FAQ

Fair trade, our business, and our producers.

Shopping Cart & Checkout FAQ

The checkout process and your shopping cart.

Shipping & Privacy Policy

Our shipping practices and privacy policy.

Return Policy

Find out how to make a return or exchange.

Contact Us

Get in touch with Trade as One.

Contact Us

Question, concern, or comment? Get in touch with us!

Mailing address:
P.O. Box 60242
Palo Alto, CA  94306

Phone: (831) 429-1900
Office hours are Monday - Friday, 9am - 5pm (Pacific).

Email: (JavaScript must be enabled to view this email address)